Tag: customers

Business

Winning Back Customers You Lost Before

Every business organisation, no matter how successful, has lost customers in the past. This could be due to any of a myriad of reasons, from a poor customer service experience that’s left the customer disenchanted, to discovering they’ve been paying more than they should have for the products and/or services they’ve purchased. However, it isn’t…

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Business

Keep ‘em Keen: Why ‘Retention’ Means ‘Growth’

Relationships are tough. That’s what customer service is all about: relationships. The world is filled with relationships; from casual dates to wedding ceremonies to saying goodbye. And saying goodbye is the hardest part of all. If there is one thing businesses need to be afraid of, it’s break-ups. And we’re not talking the boy-meets-girl, Hollywood-and-heartbreak…

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Business

Ditch These Online Marketing Trends for Business Success in 2014

Year 2013 has witnessed the rise and fall of numerous online marketing trends. Whether it’s a startup business firm or an established enterprise, following result-proven online marketing tips has always remained the prime concern of every corporate professional. With customers and search engines becoming smarter day by day, the need for analyzing online marketing strategies…

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SEO

3 Steps for Converting Facebook Leads into Repeat Customers

Facebook is the perfect marketing channel for retail and ecommerce stores who are looking to generate new leads. According to research from HubSpot, 77% of B2C companies have acquired customers from Facebook: And retailers are the top performing industry when it comes to driving revenue from the giant social network: The best part of all…

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Business

10 Thank You Ideas for Your Clients

Giving clients gifts is a great way to say thank you, to remind the client to send business your way, and to show your thoughtfulness. Here is a list of the 10 client gifts to say thank you. Gifts That Highlight Your Services If you're in the services industry, consider saying thank you in a…

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