Gaining customer loyalty is always a key achievement for any business since revenue comes mostly from repeat business. In fact, maintaining relations with a loyal customer costs five times less than attracting new ones. The information age plays favorably towards…
Read MoreThinking Long-Term: 5 Perennial Strategies to Retain Customers
Shrewd business owners realize how invaluable customers are to the life of their enterprise, for without them, who else is going to bite into their offer? This is why they take customer service seriously by investing in resources such as…
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