If they want to succeed in 2020, businesses have no choice but to put the customer first. Consumers have more options than ever, so ensuring that your customers’ interactions with your company are always positive is a crucial step to…
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How To Choose the Right CRM System
Customer relationship management (CRM) is a widely implemented model for managing a company’s interactions with customers, clients, and sales prospects. It involves using technology to organize, automate, and synchronize business processes—principally sales activities, but also those for marketing, customer service, and…
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