Good customer service can deeply affect how consumers view your brand and whether they purchase your products and service. In fact, a global average of 95% of consumers think that customer service is somewhat or very important in their choice…
Read MoreTop 5 Interpersonal Skills Every Successful Person Has
At the end of the day, business involves people. Virtually any profession or job position requires interpersonal communication—the process of exchanging thoughts, feelings, ideas, and emotions, whether verbally or non-verbally, in a face-to-face setting. Interpersonal communication is necessary for us…
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