From shopping luxury to everyday items, social shopping is (re)shaping online shopping experience in many ways. Decades back, physical stores and supermarkets were in vogue. Mom n’ pop shops too. Now at the click of a button shoppers can buy…
Read MoreWhy Customer Service on Social Media Will Be Essential in 2020
Customer satisfaction probably ranks as the most desirable asset for any business out there. Happy customers are the sign of a successful enterprise and owing to this importance of good customer service, brands go above and beyond to provide a…
Read MoreImportance and Benefits of Social Media in Today’s World
Twitter or Facebook… take your pick. How many times in a day do you visit one of these or any of other numerous social networking websites, growing evolving, and dominating our virtual world? You must know at least one (and…
Read More