The importance of customer service is growing as is the amount of online customer service happening over email. Email communication makes it harder to delivery an excellent customer service experience simply because the customer can easily misinterpret even the best…
Read More12 Tips for Doing Business Email Etiquette the Right Way
In the digital age where instant communication rules our lives and it’s near impossible to escape the reach or allure of the internet, it’s easy to find yourself getting an email, clicking ‘reply’, typing a quick response, and hitting ‘send’…
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