Tag: Investment


Keep ‘em Keen: Why ‘Retention’ Means ‘Growth’

Relationships are tough. That’s what customer service is all about: relationships. The world is filled with relationships; from casual dates to wedding ceremonies to saying goodbye. And saying goodbye is the hardest part of all. If there is one thing businesses need to be afraid of, it’s break-ups. And we’re not talking the boy-meets-girl, Hollywood-and-heartbreak…

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Are We Facing Another Dot-Com Bubble?

So, how are those initial public offerings looking now? Facebook’s IPO was the largest in Internet history, and at its peak reached a market capitalization of $104 billion. A truly staggering number for a tech start up just eight years old. Zuckerberg rang the bell and after a day trading it held at $38.23 –…

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