Virtually every company owner, CEO, or sales manager claims that his or her company practices excellent customer service, and while it’s true that many do walk the talk, there are still many who do not. This is significant because if…
Read More10 Essential Books on Customer Service
Offering high quality customer service is essential to your business’s success. Even if you offer the best prices, if you have poor customer service, they will find somewhere else to shop. You don’t have to go to college or pay…
Read More