As a business, it’s important to get feedback from your customers so that you can satisfy them better. Getting their feedback in a manner that generates data is ideal, since you can refer back to their feedback in the future.…
Read MoreThought Leader Krishen Iyer Speaks and the Importance of Customer Journey Analytics
John Wanamaker long ago famously said, “The customer is king.” Businesses that treat customers like a king (or queen) consistently report higher earnings. Some companies place a low value on their customers. A successful company sees customers as their most…
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